Terms of business for learning pogrammes

We wish to train anyone who wants to use lli or lli+ in their coaching business or in their organisation, so they are able to use the tools with confidence and in accordance with our Ethical Use of lli and lli+.

The following Terms relate to booking and attending a training programme.

Terms, content and prices

The details of the design and content of learning programmes, and their prices, are correct at the time of publication, but they may be subject to change without notice.

654 reserves the right to:

  • cancel or reschedule programmes without penalty or liability if there are insufficient bookings, or for reasons outside 654’s control.
  • change these terms and conditions at any time without prior notice to you, so please check them regularly.


Fees are payable 28 days before the start of all programmes.  Immediate payment by credit card or cheque will be required on any bookings received within 28 days of the programme start date.

Where 654 has quoted a price for a programme in euro (€), US dollars ($) or any other currency, the price shall be paid in accordance with the currency set forth on the invoice.

VAT at the standard UK rate is chargeable on all fees for 654’s public learning programmes held in the UK, regardless of the country of residence of the attendee. Where programmes are held in other EU countries, VAT will be charged as required by the country concerned.

The cost of optional overnight accommodation is not included in the programme fee, and participants are expected to make their own accommodation arrangements.

654 reserves the right to charge interest and costs of recovery in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).

Where a refund is due to a Client and such is caused at the fault of the Client, 654 reserves the right to deduct any administrative bank/ credit card charges from such refund.  Where the refund is necessitated at the fault of 645, no such deductions shall be made.

Ownership of materials included in learning programme fees

It is a condition of sale that ownership of materials shall not transfer to the participant or his employer (as the case may be) until full payment is received by 654 in respect of the relevant programme. If payment is not received by its due date, 654 may repossess any materials that have not been paid for. 

Transfer policy

Once a programme has been booked, should a participant wish to transfer from one date to another the following transfer fees are payable:

Transfer request received by 654 Fee payable
  • Fewer than seven days before the programme starts

  • 50% of the fee is payable

  • Between seven and 28 days before the programme starts

  • 25% of the fee is payable

All requests for transfer of a programme to another date must be made in writing. The alternative date must be provided to 654 within one (1) month of the transfer request, failing which the transfer request will no longer apply and the booking shall be deemed cancelled. In such event, the cancellation fees as set forth under Cancellation Policy shall apply and the fees shall be payable in full in replacement of the above transfer request fees.

Cancellation policy

In respect of cancellation by 654, a full refund will be given upon return to 654 of any pre-course materials already dispatched.  

In respect of a cancellation by a participant, these must be made in writing and the following cancellation charges are payable:

Cancellation received by 654

Fee payable

  • Fewer than seven days before the programme starts, or if the participant fails to attend
  • Full fee payable
  • Between seven and 28 days before the programme starts
  • 50% of the fee payable
  • More than 28 days before the programme starts
  • No fee payable, except a charge for any pre-course materials already despatched


Substitutions can be accepted without charge at any time, provided that the substitute fulfils the entrance requirement and has completed any pre-course study.



On the rare occasion that a participant does not reach the required standard for interpreting lland/or coaching a client through their lli report, accreditation to use lli will not be given.  Each case will be dealt with on an individual basis and an appropriate way forward determined.

Supply of product

On the successful completion of the training programme the participant becomes a Registered llCoach and is able to gain access to the website to purchase materials for their clients. 


654 will try to notify participants as soon as reasonably possible if a course has to be cancelled. 654 will also try to ensure that any description of the design or content of learning programmes is as informative as possible, but it is for participants to take responsibility for deciding whether or not a programme is suitable for their needs.

654’s liability arising under or as a result of the provision of the learning programmes, whether in contract, tort, breach of statutory duty or otherwise will not exceed the price paid by the participant (or his employer) for such programmes. Nothing in these terms and conditions will exclude or limit 654’s liability for death or personal injury, or for fraud on 654’s part, or for any liability that cannot be excluded by law. Subject to the foregoing sentence, 654 will not be liable for any indirect or consequential loss, loss of business, profit, revenue, data or goodwill, or for lost or wasted management time.


Any condition, representation or warranty that might otherwise be implied or incorporated within these Terms by reason of statute or common law or otherwise is hereby expressly excluded to the fullest extent permitted by law.



These Terms shall apply to the exclusion of all other terms and conditions, including any that you attempt to apply under any purchase order, booking confirmation or any other document; and, no variation of these Terms and conditions requested by you shall be effective unless in writing and signed on behalf of 654 by one of its directors.

654 reserves the right to change these Terms at any time without prior notice to you, so please check them regularly.

Governing Law

These Terms are governed exclusively by English law and are subject to the jurisdiction of the courts of England. The place of performance of the contract will be England.

Further Information

If you wish to raise a query, please contact: info@logicallevels.co.uk

654 Ltd is a company registered in England which has the registration number: 7606147

Our registered office is at: 

Old Neighbouring